DragonBet Review

DragonBet is a Welsh online bookie launched in 2022 by John Lovell Racing, a family-run company which has been in the game for over 50 years. They operate as part of the Playbook Gaming Ltd family, which also operate several other betting sites like RhinoBet, PlanetSport Bet, and BetZone. They offer a variety of sports betting markets, emphasising on Welsh sports and Welsh events, as well as an online casino and esports section. Notably, the website supports the Welsh language, which is no surprise given DragonBet’s local roots and target audience. They are regulated by the UK Gambling Commission license number 50122 and adhere to the high standards of security and responsible gambling practices. Let’s take a deeper look into this bookie as they seek to establish themselves as the bookie of Wales.

DragonBet’s Welcome Offer

DragonBet has a straightforward yet appealing offer for new customers which allows them to get £10 in free bets when depositing and betting their first £15. It’s important to note that to qualify for this offer, new customers must register using the promotion code “bet15get10”. Once signed up, new members will need to deposit a minimum of £15 and spend £15 on any sports market as long as the odds are at least evens. Once these requirements are met, a £10 free bet will appear in your account within 24 hours of the qualifying bet settling.

Two conditions worth noting are the free bet must be used within 7 days and cannot be withdrawn, and it can be placed on any single or each-way market, but not combined with other promotions. Cashed Out, SP bets, Build-a-Bets, and void bets do not qualify.

If you encounter any issues or for some reason don’t receive your free bet, contact customer service at customerservice@dragonbet.co.uk. 

18+. New UK/IE customers only. Must use promo code 'bet15get10'. Min bet £15. Min odds Evens (2.0) Full T&Cs apply. Begambleaware.org

DragonBet’s Available Sports

With a selection of over 20 sports to bet on, DragonBet's emphasis on Welsh sports is quite impressive and sets them apart in the industry by providing diverse betting options for Welsh rugby and football. With that said, they also offer a variety of global sports such as American football and esports.

You can find a list of the sports they offer down the left hand side of the website. The esports section is just as easy to find, simply click on the virtual section predominantly highlighted in the top menu. Some of the sports options include Aussie Rules, Baseball, Basketball, Bowls, Boxing, Cricket, Cycling, Darts, and various esports like Call of Duty, CS:GO, Dota 2, League of Legends, Overwatch, Starcraft II and much more.

It’s no surprise that horse racing is a standout feature on the website given DragonBet’s horse racing roots, with extensive coverage of UK and Irish races, as well as international races.

DragonBet’s Odds

After taking a look across odds on a number of sports like football, racing, rugby, and tennis, then comparing them against other bookies on sites like odds comparison sites, it’s safe to say DragonBet’s odds remain competitive even against the major players in the online betting world. Most notably, DragonBet offer a “best odds guaranteed” for all UK and Irish horse races, which is fantastic for avid horse racing punters who want to know they’re receiving the best possible payouts on their winnings. While they don’t always match the best odds, they do offer attractive bonuses, such as refunds for second place in selected horse races.

DragonBet’s In-Play Betting

DragonBet offers a variety of sports available for In-Play betting, however it may not have the variety of markets found at larger bookmakers. Punters can still expect to find live betting options for popular sports such as football and tennis, along with cricket and basketball. Another limitation to their In-Play section is the lack of a live tracker, which is a useful tool when it comes to making informed betting decisions during live markets.

DragonBet’s Live Streaming

DragonBet’s live streaming is currently available for horse and greyhound racing only, which serves as another added bonus for racing fanatics as it dramatically increases the excitement of betting on sports. While the current live streaming options at DragonBet are limited to racing, the available streams are high quality and it would be great to see them offering live streaming on other popular markets, which would in turn appeal to a much wider audience.

DragonBet’s App

The DragonBet mobile app has a clean design and easy to use interface, making it very easy to locate betting options, manage your account and place bets with ease. The app is available on both iOS and Android devices and mirrors the websites with its tabs and functionality, making it an efficient tool for betting on the go.

DragonBet’s Promotions

DragonBet offer a few bonuses targeted toward specific interests, particularly in racing and football. One of the standout offers at DragonBet is the "Money Back if 2nd" promotion offered on all Welsh races. They also add regular odds boosts for racing fans. For football fans, DragonBet has "Dragonboosts" which involves Bet Builder bets. The boost increases the odds on selected games, making them more attractive to football fans looking to benefit from bigger gains on their winning bets. Although DragonBet doesn’t offer heaps of promotions, these niche specific promotions reflect DragonBet’s strategic approach to retaining sports customers.

DragonBet’s Casino

The casino section features a selection of games and slots including popular games like Deal or No Deal, Book of Itza, Pot O Gold, and Hot Wild 7’s. DragonBet’s live casino is rather exciting with games hosted by real dealers. You can take a virtual seat and join other online players at some of the most popular table games like Roulette and Blackjack. This is a great addition to the site for punters that fancy their luck in a truly interactive setting, allowing customers to engage with the dealers and the other participants.

DragonBet’s Deposit & Withdrawal Options

Currently, DragonBet accept only debit cards for deposits which will be fine for most users, but the option of popular e-wallets such as Paypal and Skrill would be beneficial to a lot of punters that prefer using these methods. Though DragonBet currently offer limited payment options compared to other major betting platforms. The good news is deposits are processed instantly and free of charge. The minimum deposit is £10 and the maximum deposit is £5,000. A similar story for withdrawals, the options are limited to VISA, Maestro, and bank transfers, so again, it would be nice to offer e-wallet options to keep up with the current times and remain competitive with the popular bookies. Withdrawals are completely free and can take between 2-5 days, however this is usually within 48 hours.

DragonBet’s Customer Support

The customer support advisors at DragonBet are very friendly which is also apparent in their Trustpilot reviews. The option of a live chat feature for members is a great addition, featuring real people instead of bots that provide generic responses, ensuring customers get a personal interaction and prompt answers to their questions. Punters with less urgent queries can contact them via their email at info@dragonbet.co.uk or alternatively, shoot them a message via their Twitter page https://twitter.com/dragonbetwales or Insta https://www.instagram.com/dragonbetwales/. For general inquiries around account management, betting rules, and banking options, DragonBet also provide an FAQ section to cover these common issues. With a customer service team noted for their kindness and proficiency, as well as a live chat feature, DragonBet’s commitment to customer service is noteworthy.

DragonBet Conclusion

DragonBet stands out particularly to racing enthusiasts with its targeted offerings predominantly around horse racing. Originally from a family-run business, DragonBet maintains its local roots but also offers a much wider array of markets. Beyond its sportsbook, they offer an engaging casino experience that appeals to a broader audience. With their commitment to quality service, DragonBet is in a good position to continue growing a loyal fanbase. If they maintain these standards, their future in the betting industry looks bright, potentially becoming the go-to bookie for many punters.

18+. New UK/IE customers only. Must use promo code 'bet15get10'. Min bet £15. Min odds Evens (2.0) Full T&Cs apply. Begambleaware.org